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Guide for hostsHost

When a company manages your event

Your planner sets things up. You look after your guests and seats. Here's how.

Who it's for: An event company runs your event on PreSeated and invited you as the host.

Step by step

  1. Step 1 of 8

    Accept your planner's invite

    Your planner sends you an invite link. Open it, confirm your mobile number and tap Continue.

    Choose a password and tap Save & continue.

    What you'll see
  2. Step 2 of 8

    Sign in and open your event

    Get the PreSeated app and sign in with your mobile number and password.

    In Your events, your event sits under your company's name, with a HOST chip. Tap it.

    What you'll see
  3. Step 3 of 8

    You see what your planner allows

    Your planner decides what you can change. The app only shows the buttons you're allowed to use.

    Missing a button you need? Ask your planner to switch it on.

    What you'll see
  4. Step 4 of 8

    Collect RSVPs and add guests

    In Event, share the RSVP LINK with your guests.

    In Guests, tap Add guest to add people yourself, From my contacts or Type it in.

    What you'll see
  5. Step 5 of 8

    Seat your guests

    Most companies build the tables and let you do the seating.

    In Guests, tick parties, tap Assign to table and pick a table.

    What you'll see
  6. Step 6 of 8

    If the seating is locked

    When the seating is final, your planner may lock it, for example before printing seat cards.

    You'll see a banner. You can still see everything and check guests in. To change something, ask your planner. They can unlock it.

    What you'll see
  7. Step 7 of 8

    Add a co-host and helpers

    If your planner allows it, Manage Team is in the Event tab. Look up a mobile number, then tap Add as host or Add as helper.

    Send them the invite message the app gives you.

    What you'll see
  8. Step 8 of 8

    On the day

    Hosts can always check guests in, even when the seating is locked.

    In Guests, tap the scan button next to the search box, or tap a guest.

    Share the helper guide with your helpers
    What you'll see

What you can and can't do

The app only shows you what your role allows, so a missing button usually means one of these.

You can

  • Share the RSVP link
  • Add guests and seat them, when your planner allows
  • Add a co-host and helpers, when allowed
  • See everything about your event
  • Check guests in on the day

You can't

  • Change the date, seating type or number of guests

    Ask your planner.

  • Change guests or seats while the seating is locked

    Your planner locked it. Ask them to unlock it.

  • Set up tables, unless your planner turns it on

    Most companies build the tables for you.

Good to know

Questions

Often asked

Why can't I set up tables?

Your planner builds the tables for most events. You can still seat guests at them.

The seating is locked, but I need one change.

Message your planner. They can unlock it, make the change, or let you do it.

Can I see other events from the company?

No. You only see the events you were invited to.